Question 1

How long will it take to get my order?

Accepted Answer

Items will typically ship within 3-7 days of your purchase. Most designs are individually cut, weeded, and pressed by me so on occasion it may take up to 8-10 days depending on the volume of orders.

Question 2

Do you ship internationally?

Accepted Answer

No, as of now we only ship to US locations but we will be looking to expand to Canada and other locations in the near future.

Question 3

What is your return policy

Accepted Answer

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item so we can resolve the issue in a timely fashion. You have 14 days from the receipt of your item as indicated by the USPS delivery date to report any issues and request an exchange. ​
To start your return, please contact us at support@vallegirlboutique.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Sale items and items sent back to us without first requesting a return will not be accepted.  Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. If your return is denied a detailed explanation will be sent.  Returns/Exchanges for sizing
Please follow the size charts when selecting a size for your item. Returns/Exchanges based on size or fit issues will be granted on a case-by-case basis and you will be responsible for the cost of shipping the items back to us. The item you are exchanging must be unworn, unused, with tags, and in its original packaging. Since we press to order, the item you are exchanging must be re-sellable. Seasonal, specialty, or custom items are not eligible for exchange.

Hey There!

ValleGirl Boutique
Miami, FL
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