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How long will it take to get my order?Items will typically ship within 3-7 days of your purchase. Most designs are individually cut, weeded, and pressed by me so on occasion it may take up to 8-10 days depending on the volume of orders.
Do you ship internationally?No, as of now we only ship to US locations but we will be looking to expand to Canada and other locations in the near future.
What is your return policyDamages and issues Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item so we can resolve the issue in a timely fashion. You have 14 days from the receipt of your item as indicated by the USPS delivery date to report any issues and request an exchange. To start your return, please contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Sale items and items sent back to us without first requesting a return will not be accepted. Refunds We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. If your return is denied a detailed explanation will be sent. Returns/Exchanges for sizing Please follow the size charts when selecting a size for your item. Returns/Exchanges based on size or fit issues will be granted on a case-by-case basis and you will be responsible for the cost of shipping the items back to us. The item you are exchanging must be unworn, unused, with tags, and in its original packaging. Since we press to order, the item you are exchanging must be re-sellable. Seasonal, specialty, or custom items are not eligible for exchange.
At ValleGirl Boutique we are committed to providing services to individuals with disabilities and want everyone to be able to peruse our website and support our business at their leisure. This Accessibility Statement applies to the online shopping platform of ValleGirl Boutique located at http://www.vallegirlboutique.com. We have implemented high contrast levels and simple fonts and use the accessibility friendly Wix web interface. Some portions of the website are not fully accessible, and we are working to label the descriptions of each picture, If you have questions or have a specific accessibility request, please contact us at email@example.com and we will consider your request and respond back in 5-7 business days.
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